CANCELLATION RIGHTS FOR DISTANCE SALES 

Important Information about your rights to cancel 

Right to cancel 

Where this agreement has been completed away from our business premises and/or without any face to face contact between us and you, or anyone acting on your or our respective behalf, you may give notice to cancel this agreement within 14 days without giving any reason. 

1. This cancellation period will expire 14 days after the day on which you, or a third party on your behalf, takes delivery or otherwise acquires physical possession of the goods. To exercise this right to cancel, you must inform us of your decision to cancel this agreement in writing by clear statement (e.g. letter sent by post, fax or email) to our address / email as set out on our cancellation form. You may use the order cancellation form which can be found below if you wish. 

2. To meet the cancellation deadline, it is sufficient for you to send your communication confirming your exercise of the right to cancel before the cancellation period has expired. 

Effects of Cancellation 

3. If you cancel this Agreement, we will reimburse to you all payments received from you under this agreement, without undue delay, and not later than: – 

i. 14 days after the day on which we receive the goods back; or 

ii. (if earlier) 14 days after the day you provide evidence that you have returned the Goods; or 

iii. if there were no Goods supplied, 14 days after the day on which we are informed about your decision to cancel this agreement. 

4. We will make the reimbursement using the same means of payment as you have used for the initial transaction, unless you have expressly agreed otherwise, but in any event you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have sent evidence of having sent back the goods to us, whichever is the earliest. You should send back the goods or deliver them back to us at the address as shown on our order form, without undue delay and in any event not later than 14 days after the day on which you communicate your cancellation of this agreement to us. 

5. This deadline is met if you send back the goods before the period of 14 days has expired. We will require that you bear the cost of returning the goods to us. You must take reasonable care of the goods whilst they are in your possession. You will be responsible for any loss or damage from when they are delivered to you until when they are returned to us. 

6. You are liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods. For vehicle sales, a mileage charge of 40p per mile will also be charged over and above the mileage on the vehicle at the time of delivery, first 50 miles are excluded. Cancellation is not available on vehicles individually customised at the customer’s request. 

Cancellation form for Contracts Sold at a Distance 

By post to: Stoneacre Motor Group, Omega Boulevard, Capitol Park, Thorne, Doncaster, South Yorkshire DN8 5TX. 

By Email: [email protected] 

I/We* hereby give notice that I /we* cancel my sale for the following goods: